Artikel UMCG - Making new belts - How a university medical center used LSS to improve quality and cut costs

In 15 years, UMCG made a gross financial saving of tens of millions of dollars, trained thousands of employees, implemented hundreds of projects, made significant improvements in nursing efficiency, diagnostics testing and LOS, enhanced patient care and experience, and contributed to the learning and development of its employees. The past years have been a great learning opportunity for everyone involved. The journey continues with greater cost savings, improved patient care, innovative processes and procedures, and positively transforming UMCG’s processes, procedures and culture.